Personalised Support When you Need it Most
Workplace injuries and traffic accidents can turn your life upside down. Pain, time off work, and navigating TAC or WorkCover claims can quickly become overwhelming.
At Excel Body and Health, our experienced Physiotherapists and Osteopaths are here to help your recovery with care, guidance, and support. If you’ve been injured, don’t wait. Reach out to our team today to get personalised care that puts you first.
Our Services for TAC and WorkCover Patients
In your initial consultation, a robust assessment may be conducted to understand your injury. Your practitioner may then recommend a treatment plan to support your recovery.
At Excel Body and Health, we may support you with:
Osteopathy Services
Physiotherapy Services
Onsite Rehabilitation Gym
Team Coordination
Reliable Guidance
Paperwork and Certificates
Navigating TAC-Approved Care
Patients injured in a road or transport accident may be eligible for Osteopathic or Physiotherapy treatment options covered by the TAC.
Once your claim is approved, you’ll receive a claim number that may enable you to start fully funded treatment sessions. Our Osteopaths and Physiotherapists may then educate you on the process and help manage the necessary paperwork.
At Excel Body and Health, we believe in patient-centered care. Therefore, once you are approved, there are no out-of-pocket costs. Our staff may also communicate directly with the TAC.




Understanding WorkCover Support
Patients injured at work may be eligible for Osteopathic or Physiotherapy treatment covered by WorkCover.
Once your WorkCover claim is approved, you’ll receive a claim number, which may enable you to begin your Osteopathic or Physiotherapy treatment plan.
Your treatment and rehabilitation may then be tailored to help you return to work as quickly as possible.
What To Provide Before Your First Appointment
Your WorkCover Checklist
- Date of injury/accident
- Claim Number
- Approval letter from WorkCover indicating which services and injuries are covered
- Contact details for your employer, insurer, and case manager (including phone/fax number and email address)
Your TAC Requirements
- Date of injury/accident
- Claim Number
- Relevant imaging reports and scans
- Approval letter from the TAC confirming your eligibility to claim services
What Will my Consultation Cost?
WorkCover Costs
With WorkCover and third-party insurers, there is usually an initial threshold to be met (approximately $750–$830).
Initially, you will need to cover treatment costs and medical expenses yourself or seek reimbursement from your employer.
Please keep all receipts for later reimbursement. Once the threshold is reached, we may bill your insurer directly, so you do not incur any out-of-pocket expenses, except for late cancellation and no-show fees.
TAC Expenses
With TAC, you may begin treatment right after your traffic accident.
TAC may cover specific treatments and services within the first 90 days after your accident without needing prior approval.
If your health professional intends to continue treatment beyond this 90-day period, a treatment plan must be submitted to TAC.
There may be no out-of-pocket costs for your TAC appointments. However, it is recommended that you keep receipts for reimbursement.
Answering Your WorkCover and TAC Questions
No, you don’t need a referral to access WorkCover or TAC treatment at our clinic in Rosanna.
Once your claim is approved and you have a claim number, we may arrange your Osteotherapy or Physiotherapy consultation and begin treatment. Whether you’re dealing with trauma or ongoing pain, our team is here to help guide you through your recovery.
For approved WorkCover and TAC claims, there are generally no upfront or out-of-pocket costs. We work closely with insurers and handle billing directly through the Transport Accident Commission (TAC) or WorkSafe Victoria.
Our team may also assist with paperwork, making the process less stressful so you may focus on your health goals. Your treatment is tailored to your individual needs, with your overall well-being in mind.
Traffic accidents or work injuries can be frightening to deal with. With tailored physio and osteo care, you may be able to better manage your concerns and feel more confident with your recovery.
This varies depending on the injury and your health goals. Your practitioner may create a plan aligned with your individual needs and keep you updated on expected timelines.
You may choose to self-fund your treatment while your claim is under review. If approved later, some costs may be reimbursed depending on your insurer’s policy.
Your Local Rosanna Clinic for Work Injury or Traffic Accident Support
Don’t let pain or paperwork delay your recovery. Our experienced physiotherapists and osteopaths are here to guide you through your WorkCover or TAC claim.
With hands-on treatment and gentle care, you may be able to return to work sooner. Book your appointment today and take control of your recovery.


Areas we service
Areas we service in Melbourne around the suburbs of Rosanna:
We also provide pilates, shockwave therapy & dry needling services.


