When you are injured in a transport or workplace accident, it’s essential to get the guidance and support you need. Seeing Osteopaths or Physiotherapists at Excel Body and Health will provide you with a number of benefits:
- A robust assessment, personalised treatment and rehabilitation plan tailored to your needs
- A strong emphasis on specific rehabilitation to help the individual to return to work and stay at work. Excel Body and Health has an onsite rehab/gym space including pilates reformers to help you at all stages of your recovery
- Coordination of regular communication between you, the employer, insurance companies, and other practitioners to effectively manage your injury
- Clear guidance and explanations regarding WorkCover or TAC policies and procedures.
TAC
Patients injured in a road or transport accident may be eligible for Osteopathic or Physiotherapy treatment covered by the TAC. You can begin treatment right after the accident, but you must keep all receipts for reimbursement later.
Once your claim is approved by the TAC, you’ll receive a claim number that will enable you to start fully funded treatment sessions. Our Osteopaths and Physiotherapists are able to educate you on the process and help with necessary paperwork.
At Excel Body and Health we believe in patient centred care, therefore once you are approved there is no out of pocket costs to you. Our staff will communicate directly with the TAC.
What To Provide Before Your First Appointment
- Date of injury/accident
- Claim Number
- Relevant imaging reports and scans
- Approval letter from the TAC confirming your eligibility to claim services
What Will My Consultation Cost?
TAC can cover specific treatments and services within the first 90 days after your accident without needing prior approval.
If your health professional intends to continue treatment beyond this 90-day period, a treatment plan must be submitted to TAC.
There will be no out-of-pocket costs for your TAC appointments.
Work Cover
Patients injured at work may be eligible for Osteopathic or Physiotherapy treatment covered by WorkCover.
Once your WorkCover claim is approved, you’ll receive a claim number, which will enable you to begin your Osteopathic or Physiotherapy treatment plan.
Your treatment and rehabilitation will be tailored to help you return to work as quickly and safely as possible.
What To Provide Before Your First Appointment
- Date of injury/accident
- Claim Number
- Approval letter from WorkCover indicating which services and injuries are covered
- Contact details for your employer, insurer, and case manager (including phone/fax number and email address).
What Will My Consultation Cost?
With WorkCover and third-party insurers, there is usually an initial threshold to be met (approximately $750–$830).
Initially, you will need to cover treatment costs and medical expenses yourself or seek reimbursement from your employer.
Please keep all receipts for later reimbursement.
Once the threshold is reached, we can bill your insurer directly, and you will not incur any out-of-pocket expenses, except for late cancellation and no show fees.
